Terms and Conditions

These Terms and Conditions (“Terms”) apply to your access and use of https://www.onetela.io (the “Site”) operated by Onetela(“Onetela”, “we”, “us”). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

Use of the Onetela platform, APIs, or professional services is governed by a separate master services agreement, order form, or other written contract between you and Onetela. Where those documents conflict with these Terms regarding the platform, the contract prevails.

1. Permitted use

You may use the Site for lawful purposes only — to learn about our services, request information, and navigate published content. You must not misuse the Site, attempt unauthorised access, introduce malware, scrape content in violation of these Terms or applicable law, or use the Site in any way that could harm Onetela, other users, or third parties.

2. Intellectual property

Content on the Site (including text, graphics, logos, layouts, and software) is owned by or licensed to Onetela and protected by intellectual property laws. You may view and print reasonable copies for personal, non-commercial reference. You may not copy, modify, distribute, or create derivative works without our prior written consent, except where law grants you a non-waivable right.

3. Information on the Site

We aim to keep information accurate and current but do not warrant that content is complete, error-free, or suitable for your particular purpose. Product descriptions, diagrams, and demonstrations are illustrative. Regulatory requirements vary by jurisdiction and sector; you are responsible for determining how our services apply to your organisation.

4. Third-party links

The Site may link to third-party websites. We do not control and are not responsible for their content or privacy practices. Accessing linked sites is at your own risk.

5. Disclaimer of warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or secure operation of the Site.

6. Limitation of liability

Nothing in these Terms excludes liability that cannot be excluded by law. Subject to that, Onetela shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Site. Our total liability arising from or related to the Site shall not exceed one hundred pounds sterling (or equivalent) except where a higher limit is required by law.

7. Indemnity

You agree to indemnify Onetela against claims arising from your breach of these Terms or misuse of the Site, except to the extent caused by our negligence or wilful misconduct.

8. Privacy

Our collection and use of personal data in connection with the Site is described in our Privacy Policy.

9. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer protections in your country of residence where applicable.

10. Changes and contact

We may revise these Terms by posting an updated version on the Site. Material changes will be indicated by updating the date below. Contact legal@onetela.io with questions.

Last updated: 31 July 2026.